Accessibility Statement

Introduction

At Flamingo, we are committed to promoting accessibility, ensuring that individuals with disabilities and special needs can use and enjoy the full range of services we offer at our service and sales points, on our website, and via our telephone service centers.

Approximately a quarter of the population in Israel faces accessibility challenges online, including individuals with visual impairments, hearing impairments, motor disabilities, seniors, and more.

To provide optimal, professional, and accessible service for everyone, we have made the necessary adjustments to our website and implemented accessibility standards as much as possible in accordance with the Israeli Accessibility Standard, the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 2013 (Section C: Internet Services).

The website complies with Accessibility Standard 5568 at AA level, according to WCAG 2.1 guidelines.

The website is compatible with leading browsers, including Chrome, Firefox, Internet Explorer 9 and above.

Website Accessibility Information

We have invested significant resources to ensure that our website is easier to use and more accessible for individuals with disabilities, based on our strong belief that every person deserves to live with dignity, equality, comfort, and independence.

To enhance accessibility, we have integrated an advanced accessibility tool by UserWay, which operates through a dedicated accessibility server. This tool helps improve the site’s compliance with Web Content Accessibility Guidelines (WCAG 2.1).

How to Enable the Accessibility Menu

You can activate the UserWay accessibility menu by clicking on the accessibility icon displayed at the corner of the page. This menu and the technology implemented on our site offer a wide range of options, including:

Adjusting the website and tags for assistive devices and technologies for people with disabilities
Keyboard navigation support for navigating between website links
Flashing and animation disable button
Contrast adjustment: light contrast, dark contrast, and color inversion
Highlight links: clearly marks all website links
Text size adjustment: increase and decrease font size
Text spacing adjustment: allows for three levels of text spacing
Hide images option
Alternative text display for images on hover
Dyslexia support: changes the font to enhance readability for users with dyslexia
Cursor enlargement option
Reading mask tool: focuses on central page content
Reading guide tool: adds a reading bar under the cursor for easier content tracking
Text alignment options: align text to right, left, or center
Line height adjustment: changes line spacing for improved readability

Additionally, the accessibility menu offers predefined accessibility profiles, including:
✔ Motor impairment
✔ Blind users
✔ Color blindness
✔ Dyslexia
✔ Visually impaired users
✔ Cognitive and learning disabilities
✔ Epilepsy
✔ ADHD

The accessibility tool supports screen readers such as JAWS, NVDA, and more.

Continuous Improvements & Contact Information

We continuously strive to improve our website’s accessibility as part of our commitment to enabling its use for all individuals, including those with disabilities and special needs. Despite our efforts, some parts of the website may not yet be fully accessible.

If you encounter any accessibility-related issues or need assistance, we would appreciate your feedback and suggestions for improvement. You can also report an issue by contacting our Accessibility Coordinator:

📌 Accessibility Coordinator: Avi Rubner
📧 Email: avirubner@flamingotech.co.il
📞 Phone: +972-54-9404161

To Help Us Address the Issue Efficiently, Please Include:

A detailed description of the problem
The action you attempted to perform
The page you were browsing
Browser type and version
Operating system
Type of assistive technology used (if applicable)

Physical Accessibility Arrangements

As we do not have a physical store, there are no physical accessibility arrangements at our company.